On our website you will find an expected delivery time for our cargo bikes, accessories, or parts. This expected delivery time is an indication which may be longer or shorter.
Delivery times
Information about New collection
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What does an estimated delivery time mean?
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Delayed delivery
Because of the conversion to a new ordering system, we are unable to ship cargo bikes and accessories on time. The expected delivery time has been extended by 1-2 weeks. We apologise for the inconvenience.
The moment the order is shipped, you will receive an e-mail containing the tracking code.
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What does "unknown delivery time" mean?
If the expected delivery time is not known, this means we unfortunately do not know exactly when we can deliver the product. In theory, delivery can take up to several months.
The reasons is that we are dependent on third parties, such as supplies, mail delivery services and transport companies. In this case, we are unable to predict when exactly the product will be back in stock.
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Delivery of rain tents
Unfortunately, due to supply problems, there has been a delay in timely delivery of our rain tents to our customers. We apologise for the inconvenience. We are aware that a rain tent is a sought-after item especially in the current period, and are doing our utmost to minimise this backlog.